Hosting and maintenance
Website care plans
Keep your website humming! Our care plans give you ongoing developer support, while looking after the technical details of your website’s maintenance.
Pulling it together
Why host with us?
Our hosting and maintenance packages take costs you would be paying anyway (hosting, selected premium plugins, ongoing support) and bundle it into one simple fee that can be paid annually or monthly.
Better website performance
We run our hosting on a dedicated server that we manage ourselves, and only host sites we’ve built and actively look after. That means no “noisy neighbours” slowing things down—just faster performance, stronger security, and steadier reliability for your site.
Simple and cost effective
We keep things simple by rolling hosting, updates, selected plugin licenses, monitoring, and maintenance into one plan. Instead of juggling different providers and surprise fees, you’ve got one point of contact—and for many clients, it also works out cheaper.
Human-powered website management
Our management isn’t just on autopilot. Alongside regular updates, we keep real eyes on your site—watching uptime, security, and performance— so if something looks off, we catch it early and fix it before it turns into a headache.
Help when you need it
If you run into trouble—or just forget how to do something—we’re here. From technical snags to content tweaks to quick refreshers, you’ll always get support from someone who already knows your site inside and out.
Peace of mind
With a managed plan, your website simply runs the way it should. Security, backups, performance, updates, support—it’s all covered. No late-night Googling, no surprise costs, no downtime stress. You can focus on your work, while we quietly keep things running.
Self-love for your website
Our packages
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Ristretto
15 mins per month support
Standard support pricing
Standard speed optimisation
Fully managed WordPress
Daily backup points
Website security
Uptime monitoring
Australian hosted
$50/month
(or $500/year)
Espresso
30 mins per month support
10% off extra support hours
Improved speed optimisation
Fully managed WordPress
Daily backup points
Website security
Uptime monitoring
Australian hosted
$100/month
(or $1,000/year)
Double shot
1 hour per month support
20% off extra support hours
Active performance monitoring
Fully managed WordPress
Hourly backup points
Website security
Uptime monitoring
Australian hosted
$200/month
(or $2,000/year)
Self-love for your website
Looking for more?
For high performance or business critical websites we can offer unlimited support hours, a dedicated server, proactive website management and targeted reporting. Get a website guru embedded in your team with our Website Concierge service. Packages start from $1k/mo.
Hosting & maintenance FAQs
Got Questions?
—
Keeping your website running smoothly is about more than just launching it. Here are some common questions about how we host, maintain, and support the sites we build—so you can focus on your organisation, not server issues. If you still have questions, you can book a free 15-minute clarity call to help get things straight:
The primary question is: how hands on do you want to be with your website? Our ‘Ristretto’ plan is perfect if you are happy to do most updating yourself, with support there if you need it. The ‘Espresso’ plan gives you extra help if you prefer to outsource your maintenance, and ‘Double Shot’ is perfect if you are making regular updates. It also gives you extra backup points — critical for eCommerce or news websites.
Your monthly support allocation covers anything reasonably connected to the routine maintenance of your website. This could include supporting you in updating the website, publishing blog posts, updating text and images, or adding new plugins to the site. As part of the package, we’ll also make sure all your plugins and WordPress core stay up to date. We take the pressure off website maintenance so you can do what you do best.
We usually only host sites we’ve built ourselves. This way, we know we can reliably support them—and they’ll be kind to our server resources. However, if you’re keen to see if your site would work with our setup, get in touch and we can take a look.
To ensure equitable access to services for all clients, we operate a fair use policy. This means that service is provided on a ‘best effort’ basis. We reserve the right to refuse unreasonable or unworkable requests. You can find our full website hosting terms here.
Your site will live on a server in Sydney, Australia. Depending on the plan chosen, we may also set up a global content delivery network (CDN) to serve international visitors content from a closer location.
Get in touch
Let’s talk websites
We love helping businesses like yours thrive. Whether you’re just starting out or ready to take over the world, we can help bring your new website to live. Get in touch today to discuss your new website or web care plan.