Website refresh service

A professional, flexible foundation for your website—built to grow with your organisation.

It’s like a website trade-in

A Website refresh is all about taking your existing site and making it feel current, fast, and easy to use—without starting from scratch. We keep the content and structure that already works, while updating the design, improving performance, and making the site more user-friendly across devices. The result is a polished, modern website that better reflects your brand and engages your audience. What’s more, working with existing content means significant cost savings over a full website build.

Who it’s for:

Perfect for organisations who like their current site but want it to look and work like it belongs in .

Included with this service:

Initial consultation

Design mockup

Full website build

Website launch

12mo free hosting

The process

Great websites come from a solid process. We’ll guide you through our proven five-step workflow so your site not only looks amazing but works for your audience.

Most website refreshes are delivered within 6-12 weeks, though timelines can shift depending on features, content, and your deadline.

Discovery and briefing

We’ll step you through a discovery process to understand how your goals, audience, and vision shape the strategy behind your new build. This culminates in a briefing document, to lock in the key details and information architecture.

Design phase

We design a high-resolution mockup of your site’s key pages and templates. Think of it a bit like an architect’s drawings. This is the time to drop in any design related feedback, and make sure we’re all set on the overall look and feel.

Build phase

Once the design is signed off, we start laying the proverbial bricks. We’ll turn the design mockups into a real life WordPress site which you’ll get to preview on our test server. This is usually when the final content will be added.

Testing and launch

After testing, and when you’re ready, we flick the switch and your site is live for the world to see! We normally recommend a 7-day ‘soft launch’ for key stakeholders to review the site before you advertise it.

Handover and support

First, we’ll make sure you’re well briefed on how to use the WordPress back-end. If you choose a website care plan, we’ll be available whenever you need for technical support, as well as general help with keeping your site up to date.

Got Questions?

Refreshing your website is still a big undertaking, and can bring up plenty of questions. Here are the ones we hear most often—but if you’ve got more, a quick clarity call will get you the answers.

How much does a website refresh cost?

Prices start from $4,000, depending on the complexity, features required, and how much content needs migrating.

How long will it take?

Anywhere from 6-12 weeks, depending on the complexity of your site and our current workload.

Can I update the site myself?

Absolutely. Your refreshed site is built on WordPress, giving you full control over content and layouts. We use a custom implementation of WordPress’ native visual builder, which is powerful yet creates a lightweight front-end.

What if I want new features or content in addition to what’s on my current site?

We can bundle additional features or content creation as an add-on to your refresh project.

Do I get input into the design?

Of course. Think of it like building a house—you give us your preferences and examples, we provide a mockup, and you give feedback before we start building.

Do you offer support after the site is launched?

Yes. Refresh projects come with 12 months of free hosting and maintenance on the recommended care plan.

Start the process

Got questions or ready to see what your site could look like? Get in touch today and we’ll talk through your ideas and options.

Pay your way

We offer two payment options to suit your requirements:

2 x Project instalments

Split your payment into two simple chunks—half upfront, half on completion. A straightforward way to get your website underway without overcomplicating things.

10 x Monthly instalments

Spread the cost over ten months to keep cash flow easy and predictable. Perfect if you want to get started now but pay in manageable steps. Won’t slow down the project.

More services

Single page websites

Perfect if you’re just starting out, a single page website is a quick, cost-effective way to get online. We’ll design a clean, flexible site that tells your story, with room to grow with you. The single page option is great if you’re just starting out.

Custom WordPress themes

We’ll create a lightweight WordPress theme tailored to your organisation, with coaching so you can confidently add pages, content, and features yourself. Best for organisations with a limited budget who want hands-on control.

Website refresh service

If your current site still works but looks tired, a refresh is the answer. We’ll rebuild it on a modern framework with sharper design, faster performance, and smoother usability. Perfect if you want to use your existing content to save some cash.

Full-service website builds

From strategy and design through development and launch, we guide you through the whole process, combining your insight with our expertise to create a polished site. Best for organisations who want a collaborative, end-to-end service.

Custom membership websites

Engage your community with a custom membership site that manages subscriptions, exclusive content, and member profiles in one place. Best for associations, creators, educators, and publishers.

Online Store Development

Whether starting from scratch or upgrading, we build eCommerce sites that are easy to manage and designed to grow with your organisation. Best for organisations who want a professional online store they can update themselves.